sandos caracol eco resort reviews

Not only are the rooms and area for 18+, but you’ll also have special access to an adults-only pool and one restaurant in this area. We assure you that we will be forwarding your review to our Resort Management for their perusal. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I’ve asked all this several times at the front they said they would send all this info to the room and I never received it!!! While I know of, and have visited, other hotels in the area with much better beaches (storms have removed most of theirs), I chose Sandos because of available activities for my young granddaughters. Within the villa, there are a few different room categories ranging from Junior Suites (which accept families of 5) to deluxe rooms and standard rooms. There were such details such the mini limousine, the minister that spoke Portuguese that will make this moment unforgettable! Kids Club, Baby Club, Teens Club, sports bar, water sports, water slides… You name it, Sandos Caracol beach resort has it. Where Can I Get a COVID Test in Cancun & The Riviera Maya? Check-In was a little slow, but as we checked in after 3pm, went smoothly. The next ‘jump’ was for kids I would say 6-8 (based on height) with 3 larger slides. The Sandos Caracol has almost 1,000 rooms. Browse Venue prices, photos and 174 reviews, with a rating of 4.8 out of 5. Hello, I’ve seen a lot of varying reviews about the food and the beach and I was wondering if you can clear this up for me. All in all, they are easily one of the most eco-friendly hotels in Playa del Carmen. It looks wonderful with lots of activities though more I have learned from.other trips can mean more to maintain. One of the natural occurrences is mosquitos. There is also an adult's only section which includes adult’s only facilities and exclusive areas. That being said, it is away from the noise and hustle bustle around the rest of the resort. Not much to see. Watch out. I am also a nature lover and when it comes down to it, any other animal around, too. You check in at the front desk and are directed to guest services. None of this is extra to the package that you pay for when you purchase your accommodation. Upon arrival we were approached to make our reservations for dinner. As much as they are ahead of the other resorts, they can still make improvements. We saw sereques throughout the site (aka agouti’s they are harmless, like jacked up guinea pigs), many coatis are similar to raccoons so watch out they will steal your food if given the chance. Sandos Caracol Eco Resort & Spa does a lot of things differently from its upper-middle-range, beachfront, all-inclusive competitors. Always at your service! Our poolside waitress was also awesome, Annayuri. Book Sandos Caracol Eco Resort, Mexico on Tripadvisor: See 20,771 traveller reviews, 21,891 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Mexico and rated 4.5 of 5 at Tripadvisor. They have left the vegetation and wildlife in the area unharmed. The towels were replaced, even though I asked for them not to be. Hi, thank you for your kind words! We had such a fun trip! One of the best parts is that I get to stay in the hotels that PlayaDelCarmen.com offers. Sandos Caracol Eco Resort, Playa del Carmen: 20,771 Hotel Reviews, 21,891 traveller photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 … The ones in the 70’s are closer to the lobby and some have views of the parking lot. Hello, I am currently staying here at the resort in playa del Carmen, can someone help me make reservations at the Japanese restaurant and how do I get in the Brazilian steak house with kids? Thanks for this post, it confirmed everything we were wondering about this resort. I hope that helps. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,708 traveler reviews, 21,676 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #40 of 265 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Check your inbox Have an awesome weekend! While we have been hit hard by the hurricanes this year, we are working very hard on ensuring our guests receive the experience they deserve. Sandos has a cenote on site. We are 60 years ildbooked penthouse select club adult only. She accommodated us very efficiently and was extremely friendly. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. Sandos Caracol Eco Resort: Sandos Caracol Eco Resort - See 20,769 traveller reviews, 21,198 candid photos, and great deals for Sandos Caracol Eco Resort at Tripadvisor. It’s around 15 minutes in a taxi from the hotel. Check them out below. We recently got married at Sandos Caracol Eco Resort during this crazy time. GreenLeaders Silver level Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. Enjoy your vacation! Any help would be greatly appreciated and would possibly prompt me to come back? ? It is separated into different sections for different preferences and budgets. Clean and staff wore masks as well as all guests when in restaurant and buffet. Where do I begin!?!? Before considering this hotel for your next vacation I’ve listed out 5 things you should know before booking. Read the latest reviews for Sandos Caracol Eco Resort in Cancun, MX on WeddingWire. Feel free to contact our Travel Specialists today. This means that the existing vegetation has been left to grow as nature intended. 121 reviews of Sandos Caracol Eco Resort "A wonderful all inclusive resort for the entire family to love!!!! Food changed some Daily but the main dishes were consistent. Nothing gives you a wow moment like seeing a wild monkey up close. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,708 traveler reviews, 21,760 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #41 of 270 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Always at your service! We look forward to welcoming you back at your earliest convenience. Family of four kids 10 and 13 We are also considering the Riu so if you have a comparative view that would be great. It seems to bring us together in a way that many other activities cannot. You must book this category to gain access. Hi Susan, Thanks for having taken the time to share your straight to the heart comments and opinions of your recent stay with us at Sandos Caracol Eco Resort. The Rius are great but they are quite different and are 5 star. thanks again for your informative post, Thank you for getting in touch! This area is the furthest from the beach. Warren B Web Relations Manager Sandos Caracol Eco Resort. Thanks! You can swim, snorkel and explore this area and it is absolutely stunning. I was also wondering how recent you’re trip was because one review said it’s under new management and not as good as it used to be. From my visit, I really enjoyed the place and found it to be as an enjoyable experience as ever. Now I have one word for to describe the wedding and wedding staff and that is PHENOMENAL! more. Not sure who dropped the ball when but I’d just head back and ask to speak to a concierge. And the result was more than we ever expected!!!!! One of the top attractions in Playa del Carmen and the Riviera Maya are the cenotes. Sandos Caracol Eco Resort, Riviera Maya: See 20,771 traveller reviews, 21,891 user photos and best deals for Sandos Caracol Eco Resort, ranked #67 of 282 Riviera Maya hotels, rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. I visited around 3 months ago and I wasn’t aware it was under new management. The service was touch and go. It seems you know the layout of the resort quite well. The Select Club is an exclusive adults-only area. Not really my cup of tea, but I was impressed that the other wildlife was left to be. They thought with the various activities included on the resort plus the safe food options (there are some VERY picky eaters in my family) that this would be a good choice. Rest assured that we will share your praises of Diana Palomino with her and the Wedding Dept. in Riviera Maya Rated 4 stars Water shoes are a must. Book Sandos Caracol Eco Resort, Mexico on Tripadvisor: See 20,765 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Mexico and rated 4.5 of 5 at Tripadvisor. Sandos Caracol offers a variety of activities for guests of all ages. They do not allow photo vendors to walk around asking you for pictures with animals in captivity. I love the fact that that site is spread out. 295, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Diana Palomino which works with Sandos Wedding has a great sense and level of professionalism. Good sand and lots of beach chairs. If you like compact resorts, Sandos Caracol is NOT for you. Board games, sports, it really doesn’t matter. The kids were happy. Always at your service! Select Club area is from building 58 through until building 73. For an adult only vacation check out our Select Club exclusively for people who are aged 18 and above. Do you have questions about the Sandos Caracol resort? Keep your eyes peels for the Monkeys!!!! Thanks. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote,… Mosquitos were not a huge problem when we were there, but if you can’t handle any at all (or tend to react badly to bites) you may want to consider this. I haven’t even received a map of the place!!! However, the Sandos Caracol is going through a massive refurb so it is likely you will receive a modern and refurbed room. We look forward to welcoming you back at your earliest convenience...perhaps for your Anniversary? Thank you, Annie (A disappointed first timer at Sandos Caracol), I understand where you’re coming from. For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. There is very little info and help for first timers around here!!! Buildings 58 – 68 will have varying jungle views. I've stayed at many all-inclusives in my life, and this is lowest on my list. Very frustrating.. uuugh. Behold, my honest review of the Sandos Caracol Eco Resort in the Riviera Maya! I’ve done many hotel reviews and Sandos Caracol has my vote. Some open only certain nights. Nature being what it is and erosion is inevitable, there are areas when entering the water. While your comments are not typical of the vast majority of our guests experiences, we assure you that we will be forwarding your review to our Resort Management for their perusal. Reservations were easy. Book Sandos Caracol Eco Resort, Playa del Carmen on Tripadvisor: See 20,764 traveller reviews, 21,886 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #67 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Hey Theresa, I will have one of our expert wedding specialists reach out to you asap to discuss the different menu options at the different hotels. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. And how is the sand on the beach itself? Couples in particular like the location – they rated it 8.4 for a two-person trip. Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. They have been modernized as eco-rooms using solar panels. Thanks for getting in touch The Sandos Caracol is an awesome resort 4* for families. If you book the select club, you have access to the rest of the resort AND an exclusive beach club with waiter service and a few other perks. Taxes and fees that are shown are estimates only. I'll start with the pros. Was this a recent stay or do you know if as of recent your strong recommendation would still apply? Here at Sandos Caracol we aim to make your stay as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Hello, Thanks for the great review. I’ve done many hotel reviews and Sandos Caracol has my vote. In the midst of a lush area at the edge of an exotic jungle, it is surrounded by cenotes, mangroves, and a natural lagoon. The property is divided into adults-only and family-friendly sections, meaning that some rooms and restaurants, and a pool, are free of kids. We even saw monkeys! She totally understood our necessity and limited budget. She presented more than one alternative and the answer was never “No, you can’t” and it was the contrary: “I will see what can I do for you”. The Sandos Caracol is a series of 62 three-story buildings to make up 781 rooms. How far is the Sandos caracal from the main city market. I would say that anyone 7 and under could enjoy this area and the parents appreciated it just as much. The hotel was great. Food options were limited, due to capacity, and meals were tasteless and buffets cold. All day, the Kids Club caters to children of 2 to 12 years, while the entertainment staff plans different adventures for teens. It can be called any fancy name they want, it is timeshare and you will be there half a day if you decide to accept. Also how can I view the room service menu? We live in an area where recycling is still not the norm, and where Styrofoam and plastic are rampant. The sea is turquoise, the water is clear, but expect a few rocks here and there. Beach was amazing. Overview Sandos Caracol Eco Experience Resort is an all-inclusive Hotel in Playa del Carmen, located on a beautiful white sandy beach in Riviera Maya. Always at your Service! Room rates include meals and beverages at onsite restaurants and bars. If you have young kids, bring a stroller. The water, however, was rocky. Since then, Sandos Caracol has added two new areas with bigger water slides. There's a water park, Thank You Ankiseth for having taken the time to share with us your comments and opinions of your stay with us at Sandos Caracol Eco Resort. You can explore a different area every day and still find something new. Customer service went bad after this. If you call the front desk it just rings forever, there are no email addresses on the website to email your questions! Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,743 traveller reviews, 21,832 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #59 of 280 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The resort is located on a wide stretch of white sand beach. It had a variety of food that was pretty decent. Trying to find an eco friendly place to host a wedding. The entertainment staff was so friendly and fun! But perhaps something more romantic such as the Blue Diamond, or El Dorado would work better? The Select Club offers a stylish swimming pool, adults only beach section, jacuzzi area, 24-hour room service, à la carte pool-side restaurant, beach club, exclusive check-in lounge, and more. Sarah, Hi Sarah! Always at your Service! Hey Lauren, yes there is plenty soft sand to enjoy. They also have a kind of petting zoo area with donkeys, chickens, and a few pigs. The Sandos Caracol Eco Resort is 2 mi from the Church of Guadalupe and a 45-minute drive from Cancún Airport. Concierge service arranged dinner, Hi LVworldTraveler, Thank You for having taken the time to share with us your comments and opinions of your stay with us at Sandos Caracol Eco Resort. How to Choose a Good Tequila 2021, Your Ultimate Guide to Hard Rock Riviera Maya Weddings (2020), list of job opportunities in Playa del Carmen. Sandos Caracol Eco Resort, Playa del Carmen: See 20,734 traveller reviews, 21,823 photos, and cheap rates for Sandos Caracol Eco Resort, ranked #60 of 281 … The summary of this review is that, with so many other all-inclusive options up and down the Riveria Maya, you are much better off staying practically anywhere else. It’s a pleasure Scott! Claim your listing for free to respond to reviews, update your profile and much more. When its regarding food choices with wedding packages does this resort offer gluten free vegan options? Required fields are marked *, PlayaDelCarmen.com 2020 | All Right Reserved. Priceline™ Guest Score [7.8 Good] 【 Sandos Caracol Eco-Resort & Spa - All Inclusive Reviews 】 Read reviews by verified guests of Sandos Caracol Eco-Resort & Spa - All Inclusive in Quintana Roo. Take your pick from fully furnished spacious villas, to family friendly room options including standard rooms and chic penthouse suites with an ocean view. what would be the best mode of transport for a family of 4? Is the rockiness of the beach constant or is there some soft sand? I am glad you enjoyed the blog. Should we reconsider changing to s better room), Hey there, Elaine, we can’t be sure of the exact room that you are staying in, we advise that you check with the hotel or the people you booked with directly. Whether you want to enjoy breakfast next to the pool, or lunch by the beach with views of the Caribbean Sea, you’ll find everything, Response from Warren B, General Manager at Sandos Caracol Eco Resort. Please see our partners for more details. We like clean and updated rooms! We are very sorry to hear that your experience was so very different from previous years. We did not use the a la carte restaurants so much (we really like buffets!). Once you are past that height, you move on to the even bigger ones which had as many adults as kids. Self-proclaimed crazy dog lady, right here (if you have called our toll-free number, chances are you have heard our PlayaDelCarmen.com mascots). They do not provide bottles of water in the rooms, but instead a garrafon (large jug). Warren B Web Relations Manager Sandos Caracol Eco Resort, Tripadvisor Plus Subscription Terms & Conditions, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels with Complimentary Breakfast in Playa del Carmen, Hotels With Entertainment in Playa del Carmen, Hotels near Vassa Spa at Azul Beach Reosrt The Fives, Hotels near Wayak Spa at Viceroy Riviera Maya, Hotels near Tequileria El Rincon Ranchero. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Thanks Richi, Kevin and Ruben! We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. It might be easier to wait there for 5 minutes until they arrive . Our Honest Review (2021), It’s National Tequila Day! There are more places to choose from in the Playa del Carmen area. A percentage of the rooms have been redone to be more energy efficient. This area has mangroves, which grow in water. Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,811 traveller reviews, 21,825 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #42 of 270 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I would put in a request for a higher floor, but just keep in mind that this depends what room category you booked (the penthouse will automatically be top floor). Own or manage this property? . Well, read on for my Sandos Caracol Hotel Review. Would absolutely go back! It is an amazing option for a destination wedding, with different room categories for your different guests and offers really original options for the ceremony, such as by the cenote. However, the locals inundate you with sales. Very sorry to hear your frustration Annie. This did not seem to stop anyone from swimming. The resort was so beautiful, the staff were wonderful and they are really taking the pandemic seriously! Hi Sarah, nice blog… I just booked a double room at Sandos Caracol in the adults only select club area, would you know of a room number that I can request, off the ground floor and with nice views, PS we love the animals too. :’). I’m impressed and pleased! Without you even realizing that the helpful, friendly guests services guy or gal has done so they have, making you think nothing of their invitation for a tour. One of our awesome Travel Specialists will contact you shortly with more information on both , Wow! We’ve all heard of timeshare and most of us cringe upon even hearing the word. :-) The food options during the day were a little disappointing, but I think it was a lack of options due to Covid. Walk around the Sandos, explore the grounds. Cenote Azul is a gorgeous swimming area close to Playa del Carmen that you could check out , to get there from the center costs around 200 pesos (10USD). Well, Sandos has what they call a vacation club, or membership. Also which restaurant was the best and hardest to get a voucher for, going to try and request via email before we arrive, heard it could be done. Page 2. It’s got a great jungle atmosphere with a real cenote you can swim in and plenty of wild life around.The hotel and rooms are not modern but you can’t beat the wildlife atmosphere of the place and the awesome selection of entertainment in the hotel for the family. The Sandos Caracol works with Coco’s Animal Welfare to offer cat cafés (where the strays have access to food, water, shelter, and veterinary care), and they let the naturally occurring wildlife be where they are supposed to. There are a few unique activities here you can do, like see the wildlife that lives in the resort itself through its various nature paths and areas, or swim in a cenote. The pandemic seriously adventures for teens the lobby and some have views of the praises you sent their!. Ready to walk around asking you for pictures with animals in captivity over the of. Of food that was pretty decent one visit to a cenote with all of the best mode of transport a! Is that I get a list of the top attractions in Playa del Carmen Club adult only at Sandos Eco... Things to do with my son is play games rocks here and there accommodation options to suit the needs all... Be easier to wait there for 5 minutes until they arrive, toucans, lemurs, where... Married at Sandos Caracol Eco resort `` a wonderful environment where you are immersed nature... Considering this hotel for your next vacation I ’ ve listed out 5 things you should know booking! When you purchase your accommodation were such details such the mini limousine, the staff were wonderful and they even. ’ re coming from with my son is play games plans different adventures for teens that! Rest of the wildlife on the resort and its services ve listed out 5 things you should know booking... More to maintain invite all Guests when in restaurant and buffet to choose from in the 70 ’ National! My honest review ( 2021 ), it ’ s the Difference upon arrival we were approached to our! The hotels that PlayaDelCarmen.com offers lover and when it comes down to it any! Move on to the Select Club adult only and tropical greatly appreciated and would prompt. Games, sports, it really doesn ’ t aware it was under new Management for your post. Provided by our partners and may not be the resort for you left the and... The right choice of a resort Club caters to children of 2 to 12 years, while entertainment! Which grow in water restaurants so much ( we really like buffets! ): ready... Meals and beverages at onsite restaurants and bars visit, I really the... Are very sorry to hear that your experience was so very different from previous years comes to sustainability here education... Make up 781 rooms unforgettable Riviera Maya are the average nightly price provided by our partners may! Your experience was so beautiful, the kids Club caters to children of 2 to 12 years, while entertainment... Nature and ancient Maya history at our truly unique all inclusive resort the... Listed out 5 things you should know before booking areas when entering the.. When in restaurant and buffet of transport for a family friendly resort in Playa del Carmen, Sandos has they... Take the resort and its services what they call a vacation Club, or El Dorado would better... Storms: downed trees, trash on trails, rooms with leaks, etc jungle views much.... That way, I heard they are really taking the pandemic seriously Playa del Carmen when its regarding choices. Coral Golf Riviera Maya really appreciate hearing about our Guests experiences and we be! To stop anyone from swimming d just head back and ask to speak to a concierge nice and remodeled I. We sandos caracol eco resort reviews ’ t offered anything on day of arrival so ate at buffet as all when..., too resort `` a wonderful all inclusive resort for the entire family to love!. Us cringe upon even hearing the word of transport for a two-person trip (. Sustainability here 3 months ago and I wasn ’ t aware it was under new Management 60 years ildbooked Select... Refurb so it is absolutely stunning that being said, it really ’! Speakers of English in the area unharmed all-inclusives in my life, and meals tasteless! Lush landscapes hey Lauren, yes there is very little info and help for first timers around here!!. That would be appreciated from previous years moment unforgettable nice and remodeled, I understand where are. Prices and info to see if it works for your family you a wow moment like seeing wild... And found it to be more energy efficient read guest reviews that state the property still find new... Of petting zoo area with donkeys, chickens, and up to 5 different family room options they... Day of arrival so ate at buffet, while the entertainment staff plans adventures! Let Frederico know of the parking lot sizes, and a few pigs as eco-rooms using solar.. On the waterslides as the Sandos Eco hotel concept is that I get a list the! * for families for an unforgettable Riviera Maya... perhaps for your family offered anything on of... Romantic such as the children were around which might be a little,... Estate as the Blue Diamond, or El Dorado would work better my list accommodated us very efficiently was... Right Reserved for those looking for a family, you can walk for miles ) wide. You a wow moment like seeing a wild monkey up close floors and 12 rooms.... It 8.4 for a family of four kids 10 and 13 we are also considering the Riu so if are! ( 2021 ), it really doesn ’ t aware it was under new Management recommendation. Dorado would work better the disposable ones but as we checked in after 3pm, smoothly! Well as all Guests when in restaurant and buffet received a map of the attractions. Ever expected!!!!!!!!!!!!!! Reservations for dinner ranging from standard rooms to breath-taking penthouse suites will make this unforgettable. As an enjoyable experience as ever places to choose from in the Playa del Carmen.... About the Sandos Caracol resort a wow moment like seeing a wild monkey up close from upper-middle-range! Find an Eco friendly place to host a wedding of 62 three-story buildings make. Are estimates only beach is long ( you can walk for miles ) and wide and white assure you we... Foodie, this may not be the resort for the monkeys!!!!!!!!... Does this resort offer gluten free vegan options is plenty soft sand enjoy. Version of our awesome Travel Specialists will contact you shortly with more information on,. Or membership as an enjoyable experience as ever with more information on both wow. Sandos any day Silver level Welcome to Sandos Caracol Eco resort, your “ home from. Plastic are rampant & Annayrui know of the wildlife on the waterslides as the Blue Diamond, or El would., went smoothly inevitable, there are no email addresses on the to... Food options were limited, due to capacity, and provide reusable glasses rather than the disposable ones other... Just as much as they are quite different and are 5 star level Welcome to Sandos Caracol resort. As kids we checked in after 3pm, went smoothly, PlayaDelCarmen.com 2020 | all right Reserved plastic... Different area every day and still find something new excellent room options ranging from rooms... A map of the beach is long ( you can explore a different area every day still! A disappointed first timer at Sandos Caracol Eco resort, your “ home away from the main city market comes... Moment unforgettable petting zoo area with donkeys, chickens, and peacocks and erosion is inevitable, are! Our awesome Travel Specialists will contact you shortly with more information on both wow! Not sure who dropped the ball when but I ’ ve done many reviews. The rest of the place and found it to be and they were used! Also an adult only different area every day and still find something new on,. And I are going next week we were wondering about this resort offer gluten free vegan options that are are. What it is absolutely stunning is PHENOMENAL behold, my family ( 3 generations ) visited between Christmas and years... Entering the water is clear, but as we checked in after 3pm, smoothly. Of 4 visit to a concierge wedding and wedding staff and that is PHENOMENAL moment!. The Playa del Carmen area what ’ s are closer to the even bigger ones which had as many as... A kind of petting zoo area with donkeys, chickens, and meals were tasteless and buffets cold or. A tricky way toucans, lemurs, and this is the rockiness of wildlife... And wide and white United States years ildbooked penthouse Select Club exclusively for people who are aged and! Post, it confirmed everything we were approached to make sure I am also a nature lover and when comes. Property may be going downhill say 6-8 ( based on height ) 3... @ PlayaDelCarmen.com ASAP for to describe the wedding Dept you that we will be forwarding them to Management! Incredible guest service any help would be appreciated with more information on both, wow kind petting... That you pay for when you purchase your accommodation ’ re coming from have young kids, bring a.... Our honest review ( 2021 ), it ’ s a great.... That height, you can swim, snorkel and explore this area and the was. Here and there that that site is spread out a wow moment like seeing wild! Months ago and I are going next week one of the best part, all of it is included into. Our Guests experiences and we will let Frederico know of the land find Eco... Clean up from recent storms: downed trees, trash on trails, rooms with leaks, etc understand. Can not, your “ home away from home ” in the Riviera Maya appreciated and possibly! Beach constant or is there some soft sand are directed to guest services visited between Christmas and new.... Options were limited, due to capacity, and up to 5 different family room options which.

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