In the midst of a lush area at the edge of an exotic jungle, it is surrounded by cenotes, mangroves, and a natural lagoon. Sandos Caracol Eco Resort, Riviera Maya: See 20,769 traveller reviews, 21,890 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #66 of 282 … Customer service went bad after this. They have been modernized as eco-rooms using solar panels. Well, we played ping pong and pool, played beach sports together, tennis, went for a bike ride, snorkeled, and even headed out to sea on a kayak……. We are 60 years ildbooked penthouse select club adult only. Warren B Web Relations Manager Sandos Caracol Eco Resort, For my parents' 40th wedding anniversary they flew the entire family out to Playa and got 4 rooms at the Sandos Caracol for us. Overview Sandos Caracol Eco Experience Resort is an all-inclusive Hotel in Playa del Carmen, located on a beautiful white sandy beach in Riviera Maya. Walk around the Sandos, explore the grounds. The towels were replaced, even though I asked for them not to be. Not really my cup of tea, but I was impressed that the other wildlife was left to be. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It seems to bring us together in a way that many other activities cannot. The Sandos Caracol Eco Resort is 2 mi from the Church of Guadalupe and a 45-minute drive from Cancún Airport. Good sand and lots of beach chairs. We live in an area where recycling is still not the norm, and where Styrofoam and plastic are rampant. Feel free to contact our Travel Specialists today. The property is divided into adults-only and family-friendly sections, meaning that some rooms and restaurants, and a pool, are free of kids. The service was touch and go. Wanted to make sure i am making the right choice of a resort. One of the best parts is that I get to stay in the hotels that PlayaDelCarmen.com offers. You can explore a different area every day and still find something new. As a family, you can take the resort’s Eco or Snorkeling tours to see animals in their natural habitat. We went in once. None of this is extra to the package that you pay for when you purchase your accommodation. The next ‘jump’ was for kids I would say 6-8 (based on height) with 3 larger slides. This did not seem to stop anyone from swimming. Nature being what it is and erosion is inevitable, there are areas when entering the water. Massage, temp tattoos, hair braid, etc over and over and over and over and, Hi Mmathless, Thanks for having taken the time to share your straight to the heart comments and opinions of your recent Holiday stay with us at Sandos Caracol Eco Resort. I've stayed at many all-inclusives in my life, and this is lowest on my list. She accommodated us very efficiently and was extremely friendly. 295, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Diana Palomino which works with Sandos Wedding has a great sense and level of professionalism. Taxes and fees that are shown are estimates only. Upon arrival we were approached to make our reservations for dinner. Are those room nice and remodeled, I heard they are the oldest on the property . Your guest services representative will sit you down and go over the map of the resort and its services. Sandos Caracol offers a variety of activities for guests of all ages. We were at Sandos Caracol eco resort a few years back and they had this great little waterslide area with a dozen or so slides for the kids. A percentage of the rooms have been redone to be more energy efficient. We also wanted to explore some spectacular cenotes which might be a little farther from this hotel. Pretty tough job, right? Sandos Caracol Eco Resort 3.96 based on 463 reviews #30 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. There are animals everywhere! We like clean and updated rooms! I visited around 3 months ago and I wasn’t aware it was under new management. Watch out. Once you are past that height, you move on to the even bigger ones which had as many adults as kids. Board games, sports, it really doesn’t matter. We saw sereques throughout the site (aka agouti’s they are harmless, like jacked up guinea pigs), many coatis are similar to raccoons so watch out they will steal your food if given the chance. Sandos Caracol Eco Resort: Sandos Caracol Eco Resort - See 20,769 traveller reviews, 21,198 candid photos, and great deals for Sandos Caracol Eco Resort at Tripadvisor. We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. This resort provides a wonderful environment where you are immersed in nature, surrounded by wildlife and beautiful lush landscapes. They have options for compostable waste, areas for recycling, and provide reusable glasses rather than the disposable ones. They have left the vegetation and wildlife in the area unharmed. Sandos Caracol Eco Resort, Playa del Carmen: See 20,734 traveller reviews, 21,823 photos, and cheap rates for Sandos Caracol Eco Resort, ranked #60 of 281 … She presented more than one alternative and the answer was never “No, you can’t” and it was the contrary: “I will see what can I do for you”. You check in at the front desk and are directed to guest services. We look forward to welcoming you back at your earliest convenience...perhaps for your Anniversary? As much as they are ahead of the other resorts, they can still make improvements. Page 2. Any input will be appreciated. The entertainment staff was so friendly and fun! If you book the select club, you have access to the rest of the resort AND an exclusive beach club with waiter service and a few other perks. If you like compact resorts, Sandos Caracol is NOT for you. Bring water shoes. I’ve asked all this several times at the front they said they would send all this info to the room and I never received it!!! Also which restaurant was the best and hardest to get a voucher for, going to try and request via email before we arrive, heard it could be done. Select Club area is from building 58 through until building 73. • Eco Family Suite (2 Adults + 3 Children) • Stayed 7 nights • Submitted from a mobile device The one thing was the beach, it was very rocky. Check-In was a little slow, but as we checked in after 3pm, went smoothly. The sinkholes come in many shapes and sizes, and most tourists do pay for at least one visit to a cenote. How far is the Sandos caracal from the main city market. Clean and staff wore masks as well as all guests when in restaurant and buffet. One of my favorite things to do with my son is play games. Couples in particular like the location – they rated it 8.4 for a two-person trip. This is so frustrating! I’ve done many hotel reviews and Sandos Caracol has my vote. Always at your service! FUN! Thank you for our time! The hotel was great. This is the version of our website addressed to speakers of English in the United States. It’s around 15 minutes in a taxi from the hotel. Thank you, Annie (A disappointed first timer at Sandos Caracol), I understand where you’re coming from. Sandos Caracol Eco Resort - All Inclusive is an all-inclusive property. in Riviera Maya Rated 4 stars One of the natural occurrences is mosquitos. But perhaps something more romantic such as the Blue Diamond, or El Dorado would work better? Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. Specialties: Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. Hey Lauren, yes there is plenty soft sand to enjoy. Book Sandos Caracol Eco Resort, Riviera Maya on Tripadvisor: See 20,811 traveller reviews, 21,825 candid photos, and great deals for Sandos Caracol Eco Resort, ranked #42 of 270 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Manager ! There is a serious lack of education when it comes to sustainability here. Food changed some Daily but the main dishes were consistent. Within the villa, there are a few different room categories ranging from Junior Suites (which accept families of 5) to deluxe rooms and standard rooms. She totally understood our necessity and limited budget. While we have been hit hard by the hurricanes this year, we are working very hard on ensuring our guests receive the experience they deserve. Maybe 5 years ago. From my visit, I really enjoyed the place and found it to be as an enjoyable experience as ever. The water, however, was rocky. Always at your Service! I haven’t even received a map of the place!!! If you are a hardcore foodie, this may not be the resort for you. Our Honest Review (2021), It’s National Tequila Day! Hello, I’ve seen a lot of varying reviews about the food and the beach and I was wondering if you can clear this up for me. 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